If you are returning a BIOHM Gut Report or BIOHM Candida Report (BIOHM Testing Kit) and have not submitted your sample, we will subtract a $25 restocking fee from your refund. If you have already submitted your sample we are unable to refund your purchase and cannot stop the processing of your sample. Please keep in mind we are unable to refund shipping and handling costs for returns.
BIOHM Subscription Purchases:
If you are not completely satisfied and are a member of one of our subscription programs, we also offer a full refund for any unopened supplement product and a store credit for an equal value of any opened supplement product.
For any subscription purchase that includes a BIOHM Testing Kit, if you have not submitted your sample yet we will refund your purchase for any and all unopened product but will subtract a $25 processing fee from your refund for the cost that goes into preparing each BIOHM Testing Kit (prepaid return envelope, medical grade collection swab, etc.). If you have already submitted your sample we are unable to refund the value of the BIOHM Testing Kit and cannot stop the processing of your sample. Please keep in mind we are unable to refund shipping and handling costs for returns.
BIOHM Subscription Cancellation/Modification Policy:
All BIOHM Subscriptions my be cancelled/modified at any time by simply contacting us at firstname.lastname@example.org
at least 3 days before your subscription is set to renew, only to ensure that we have enough time to cancel/modify your subscription without you being charged.
If your cancellation/modification request is sent after your subscription has renewed, we will still ship the renewal order, and the cancellation/modification will be in effect after that date.